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EVENT ESPRESSO CRITICAL PAGE SHORTCODE ERROR

Posted: October 3, 2016 at 8:00 am

Viewing 5 reply threads


lotardo

October 3, 2016 at 8:00 am

Hi everyone,
After update to event espresso 4.9.13.p my webpage doesn’t work correctly. This error appaers when someone try to buy something. Could you help me? Thanks!!

ERROR: “Se ha producido un error: The Event Espresso critical page shortcode for the Inscripción Cancelada page could not be configured properly.”


Seth Shoultes

  • Support Staff

October 3, 2016 at 6:14 pm

Hello,

In your WP admin, go to Event Espresso > General Settings > Critical Pages and try re-saving the settings on that page.

Please let us know if that works, or if you have any further questions.


lotardo

October 4, 2016 at 1:33 am

I have tried several times to re-save the settings on the page but it is still not working at all. Could you please help me with this error?


Tony

  • Support Staff

October 4, 2016 at 4:03 am

When you view the above settings page, what does it show for the critical pages?

Could you include a screenshot of the critical pages settings?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


lotardo

October 4, 2016 at 4:52 am


Lorenzo Orlando Caum

  • Support Staff

October 4, 2016 at 7:45 am

Hello,

I see Supercacher in the admin menu pages. Could you double-check that your Event Espresso pages have been excluded from the caching services?

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

Also, if your search for this shortcode through your WordPress pages, then does it appear just once?

[ESPRESSO_CANCELLED]


Lorenzo

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