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cwspanialy
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November 10, 2015 at 11:23 am
Hi,
Event Espresso Calendar add-on would not show all events entered.
It only shoes older items from Feb 2015 and November 2014
After updating Calendar add-on it was ok.
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
Now, for some reason my license key is not valid any more and I am not able to update Event Espresso Calendar add-on – as it would not offer me an update link.
I was able to update it to version 2.2.4 but for some reason it went back to the older version 2.0.6.2
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cwspanialy
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November 10, 2015 at 11:26 am
I forgot to mentioned that I requested a new license key but after about an hour showing “request pending” it re-issued the exact same key ???
How to enable automatic update for Calendar add-on plugin?
Thanks
Chris
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Lorenzo Orlando Caum
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November 10, 2015 at 11:34 am
Hi Chris, a reset releases your support license key. You won’t get a new one from doing that.
The version of the events calendar that you mentioned is quite old at 2.0.6.2. Could you manually update by removing the current version and downloading the latest version from your Event Espresso account page here?
https://eventespresso.com/users/cwspanialy/#ee3-downloads
Then upload and activate through the WordPress plugins screen in your WP dashboard.
Moving forward, one-click update services should then be available for your site.
—
Lorenzo
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cwspanialy
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November 10, 2015 at 11:43 am
I updated from ver 2.06.2 to 2.2.4 last year Dec 2014 but for some strange reason it reverted it back to the old version – any idea how this could happened ?
Thanks
Chris
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cwspanialy
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November 10, 2015 at 11:47 am
Could you please send me steps how to manually install 2.2.6 – I already downloaded ZIP. Do I have to do anything with the other plugin Event Espresso 3.1.35.P
It is urgent to show all events in calendar as soon as possible as teachers need to register for events.
Thanks
Chris
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cwspanialy
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November 10, 2015 at 11:54 am
Thanks Lorenzo,
I see files and two subfolders css and scripts in main folder
wp-content/plugins/espresso-calendar
I extracted files from 2.2.6 ZIP and ready to override in /espresso-calendar folder.
Do I leave those subfolders (maybe there are some custom settings there) not change?
Thanks
Chris
647-241-2833
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Lorenzo Orlando Caum
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November 10, 2015 at 11:57 am
Hi Chris,
Try these steps:
1) Deactivate and remove the old events calendar
2) Download the latest version of the events calendar for Event Espresso 3
3) Go to WP-admin –> Plugins –> Add New. Then browse to the file on your computer and start the upload and allow it to finish.
4) Activate the events calendar
Your version of Event Espresso 3 is also out of date so repeat those steps above for Event Espresso 3. That is, remove the old version, then download the latest version of Event Espresso 3, and then upload and activate it.
Once you are done, the latest version of Event Espresso 3 along with the events calendar should be activated.
Moving forward, your site should have access to one-click updates.
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Lorenzo
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cwspanialy
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November 10, 2015 at 12:06 pm
Hi,
In WP plugins is shows:
Event Espresso – Calendar
Settings | Deactivate
A full calendar addon for Event Espresso. Includes month, week, and day views.
Version 2.0.6.2 | By Event Espresso | Visit plugin site
A new version of Espresso Calendar available. View What’s New with version 2.2.7.p. A valid Support License Key is needed to enable automatic upgrades. The key you have entered is invalid or has expired. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
So how to get a valid key ?
I already requested twice from EE staff a new key but both times it showed the old key?
I wonder if someone is able to assist to resolve the license key issue
Thanks
Chris
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Lorenzo Orlando Caum
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November 10, 2015 at 12:15 pm
Chris,
You’ll need to manually update to the current software. You will not be able to use one-click updates as the events calendar version that you are using is too old and cannot access automatic updates.
Please take another look at these steps:
https://eventespresso.com/topic/event-espresso-calendar-add-on-does-not-show-events/#post-180002
After those steps are completed, then your site will be able to use the automatic updates moving forward.
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Lorenzo
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cwspanialy
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November 10, 2015 at 12:58 pm
Thanks Lorenzo,
It shows all events now fine
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
I was able to follow your steps.
Under EE it shows X in Support License Key but I was not able to get a new key after clicking on Request Reset
Can I use the old one? or should insist to get a new one?
Thanks
Chris
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Lorenzo Orlando Caum
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November 10, 2015 at 1:06 pm
Hi Chris,
A reset releases your support license key and does not create a new one. I’ve released it again:
https://eventespresso.com/users/cwspanialy/#account-settings
Go to Event Espresso –> General Settings –> Support license (towards end of the page).
Then re-save and your site will reconnect itself to the support services.
—
Lorenzo
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cwspanialy
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November 10, 2015 at 1:52 pm
Hi Lorenzo,
I noticed that after upgrading both EE3 to 3.1.37 and EE3 Calendar to 2.2.7 there was an message about “Atos gateway has been removed from EE core 3.1.37. Please download and upload the Atos gateway to /wp-content/uploads/espresso/gateways
Any idea what is Atos gateway?
Also, I think as some point it would be useful to upgrade EE3 to EE4 but I am worry that our Calendar might not working properly (not compatible) after the upgrade.
Can you tell if it is safe to upgrade our EE3 to EE4 and how to test/tell if ok
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
Thanks for all you help
Chris
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Josh
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November 10, 2015 at 3:17 pm
Hi Chris,
You don’t need the Atos gateway unless you were previously using the Atos gateway to collect payments.
When you upgrade to Event Espresso 4, you’ll also need to install the Calendar add-on that’s compatible with Event Espresso 4.
The best way to make sure everything will work the way you want it to is you copy your site onto a development/staging server, and run the update to Event Espresso 4 and the add-ons there first.
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