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Event Espresso 4 wait list Auto Promote Registrants

Posted: July 26, 2018 at 11:55 am

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AlphaStar

July 26, 2018 at 11:55 am

Hello,

I could not really figure out how the Auto Promote Registrants works.

Let say, the system promotes the first registrant on the list and change the registration “Pending Payment” status. How long the system waits for the first registrant to pay and complete the registration to promote the second registrant on the list?

Thank you,


Josh

  • Support Staff

July 26, 2018 at 12:20 pm

Hi,

It doesn’t actually wait for the first registrant to pay and complete the registration to promote the second registrant in the list.

The auto-promoted registration holds the spot and there isn’t a mechanism that moves on to promote more registrations if no more registrations become available.

If you want to impose a time limit that can be done manually by setting the auto-promoted registration to “Cancelled” status and they’ll no longer have the opportunity to complete a registration.


AlphaStar

July 26, 2018 at 12:38 pm

Hi,

It would be nice if all the process would be automatic:)

Thank you

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