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Jean Watson
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February 6, 2018 at 11:22 am
When I copy the event URL and paste it in FB, the description is showing a different event. For example, this event: https://www.watsoncaringscience.org/event-registration/?ee=137 is showing the description from a past event; this one: https://www.watsoncaringscience.org/event-registration/?ee=129.
And when I use the “share this event” shortcode from my theme ([x_share title=”Share this Event” facebook=”true” twitter=”true” google_plus=”true” linkedin=”true” reddit=”true” email=”true”]), it links to the home page and reveals a random icon used on the page. However, this isn’t my primary concern.
I want to make sure when I share a specific event link on FB that it describes the actual event and shows the featured image.
Appreciate your help with this, thank you!
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Seth Shoultes
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February 7, 2018 at 9:49 am
It sounds like Facebook might be caching the details of the registration page. To get around this, you may need to create a page or post for each individual event, then link to the event from that page or use a single event shortcode to display the event details, then link to the new pages from Facebook.
Does that process make sense?
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Jean Watson
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February 7, 2018 at 11:56 am
Hmmm, would rather not do that if I don’t have to. Any suggestion on how to clear the FB cache? Thanks for your help.
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Josh
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February 8, 2018 at 7:59 am
I can advise to update to Event Espresso 4, which uses a more robust way of building links for events, which will avoid this issue with Facebook’s cache.
As noted earlier, in EE3 the event URLs look like these:
event-registration/?ee=137
event-registration/?ee=129
In EE4 the same events will have event URLs like these:
events/arts-health-humanity-conference—brighton-uk/
events/middle-eastern-nurses-partners-uniting-in-human-caring/
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Jean Watson
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February 12, 2018 at 3:45 am
Thank you for your recommendation, however I would prefer to keep EE3 at this time. Could you please help me fix this issue? I would appreciate it, thank you.
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Jean Watson
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February 12, 2018 at 3:57 am
I just ran Facebook Debugger and noticed that the page is redirecting to /event-registration. Any idea how to adjust that?
https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.watsoncaringscience.org%2Fevent-registration%2F%3Fee%3D138
Testing on this page: https://www.watsoncaringscience.org/event-registration/?ee=138
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Josh
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February 12, 2018 at 6:25 am
To get around this with EE3, you will need to create a page or post for each individual event, then link to the event from that page or use a single event shortcode to display the event details, then link to the new pages from Facebook. This isn’t necessary with EE4.
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