Support

Home › Forums › Event Espresso Premium › Event Admin Notification Failing

Event Admin Notification Failing

Posted: September 2, 2014 at 2:36 pm

Viewing 2 reply threads


Danny Long

September 2, 2014 at 2:36 pm

Since 12th August the Event Admin notifications have ceased to work… registration emails appear to being received by registrants although the admin notification isn’t running.

Any guidance on this appreciated.


Danny Long

September 2, 2014 at 2:40 pm

System Version – Event Espresso 4.3.1.p


Lorenzo Orlando Caum

  • Support Staff

    •

September 2, 2014 at 3:48 pm

Try setting up the Mandrill service:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

If it still fails, then try changing the shortcode for the event admin email in the Registration approved message type to an alternative email and testing again.

—
Lorenzo
Viewing 2 reply threads

The support post ‘Event Admin Notification Failing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Lorenzo Orlando Caum 10 years, 3 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso