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[ESPRESSO_EVENTS] issues!!

Posted: January 2, 2014 at 3:27 pm

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Michael Julian

January 2, 2014 at 3:27 pm

I just purchased the business license and installed the plugin. For some reason the [ESPRESSO_EVENTS] short code does not seem to be working. I added two test events and added the page http://ultimatestreetcarassociation.com/event-list/ with the short code for each event. When you click on the Register button it takes you to http://ultimatestreetcarassociation.com/event-registration/?ee=1 but the page just displays [ESPRESSO_EVENTS]


Josh

  • Support Staff

January 2, 2014 at 3:33 pm

Hi Michael,

It looks like the main registration page setting was changed in Event Espresso>General Settings. Can you review the documentation for the page settings and compare your set up to what’s outlined there:

https://eventespresso.com/wiki/the-basic-settings/#page


Michael Julian

January 2, 2014 at 3:44 pm

I have the Main Registration page set to Event Registration and that page has the [ESPRESSO_EVENTS] short code as per the page setting documentation.

“Main Registration page – the plugin will create a page called Event Registration which will contain the [ESPRESSO_EVENTS] shortcode and will display your events as well as process the registrations.”

Not sure what might be wrong.


Josh

  • Support Staff

January 2, 2014 at 4:29 pm

Not sure either. Can you try temporarily disabling the other plugins installed on the site to rule out a conflict? This will help narrow down what’s causing the issue.


Michael Julian

January 2, 2014 at 4:43 pm

Done.. still not displaying correctly. The short codes [EVENT_LIST] in the event list page is working fine.


Tony

  • Support Staff

January 3, 2014 at 5:31 am

Hi Michael,

Can you make a new temporary page (call it anything you would like)

Add the [ESPRESSO_EVENTS] shortcode to that page and publish, then set the ‘Main Registration page’ to that page, and retest please.


Michael Julian

January 3, 2014 at 8:46 am

Well that seemed to do the trick. I had deleted amd trashed the page that EE created when it was installed and rebuilt it but it still didn’t work. When I changed the default page to Register it worked fine. Strange…


Tony

  • Support Staff

January 6, 2014 at 2:05 am

Strange, re-creating the page shouldn’t be an issue.

Event Espresso should work with any page as long as it contains the [ESPRESSO_EVENTS] and has been selected within the General Settings.

However we have seen it before that the default page just stops parsing the shortcode as above for various reasons, re-creating the page usually resolves the issue.

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