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gavcaz
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August 25, 2015 at 12:29 pm
I received an error today when submitting an event.
“There was an error in your submission. The event was not saved! Please try again.
WordPress database error: []
INSERT INTO rry_events_prices (event_id, event_cost, surcharge, surcharge_type, price_type, member_price, member_price_type) VALUES (0, ‘0’, ‘0.00’, ‘flat_rate’, ‘General Admission’, ‘0’, ‘Members Admission’)”
Any suggestions on what may have caused this?
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Tony
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August 25, 2015 at 12:34 pm
Hi gavcaz,
What is the full version number of Event Espresso you are using please?
You can find this within Dashboard -> Plugins.
Are you using the latest version of WordPress?
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gavcaz
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August 25, 2015 at 12:41 pm
It looks like I’m currently running Version 3.1.36.5.P
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gavcaz
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August 25, 2015 at 12:48 pm
Yes, I’m using the latest version of WP.
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Garth
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August 25, 2015 at 1:47 pm
Hi gavcaz,
Is it possible that your WordPress database was unavailable at the time because your server was not responsive or your disk storage is full? Does this continue to happen if you try it again?
Did this just recently start happening, or how long has it been since you created a event that you would have noticed this happening? Did you update WordPress or any other plugins recently? I’m just trying to detect what might have changed in order for this to begin happening.
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gavcaz
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August 31, 2015 at 1:22 pm
Yes, this did just start happening. I have updated the EE3 plugin and EE3 Calendar plugin in hopes that would fix it with the newer version of wordpress. I am also having an issue when I try to add a new event and click publish the page just refreshes itself to an empty event entry page. It does not save.
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Jonathan Wilson
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August 31, 2015 at 2:00 pm
Hey there,
Do you get any errors when you try to create a new page or post?
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gavcaz
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September 15, 2015 at 10:12 am
No, I am not having any issues with pages or posts. Something else I am now noticing when creating a new event. There are an extreme amount of event pricing options and many optional time fields displayed.
Do I need to revert to WordPress 4.2? I’ve tried all the plugin tricks and nothing seems to be working.
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Josh
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September 15, 2015 at 12:23 pm
No, you don’t need to revert to WordPress 4.2, but you do need to update to Event Espresso 3.1.37.5.P. Version 3.1.36.5.p is not compatible with later versions of WordPress.
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gavcaz
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September 15, 2015 at 12:54 pm
I am currently updated to 3.1.37.5. Since my previous post I have updated.
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gavcaz
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September 15, 2015 at 12:56 pm
Is there anyway I can send you some screen shots of the problem with the time and cost fields?
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gavcaz
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September 15, 2015 at 2:13 pm
This looks like the exact problem I am having…
https://eventespresso.com/topic/ee3-new-events-are-pre-populated-with-info-errors-occuring/
It looks like the person did not edit the database tables themselves but you did instead.
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Tony
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September 16, 2015 at 2:50 am
If you can send us login details I can take a look at this, please send details using this form:
https://eventespresso.com/send-login-details/
I will need to install a plugin to gain access to the database and remove those values.
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