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seidlitzeducation
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December 1, 2017 at 5:46 am
This is the url: https://seidlitzregistration.com/events/using-tech-to-boost-achievement-for-ells/
When selecting Purchase Order for the payment, it is still giving an error to refresh the page.
It was suggested that I delete the Object Cache since the website is using GoDaddy’s Managed WP hosting, but I’m still getting the same error. Any other ideas?
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Tony
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December 1, 2017 at 6:47 am
Hi there,
Looking at your site, caching is still enabled.
How did you delete the Object Cache?
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seidlitzeducation
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December 1, 2017 at 7:13 am
Hi Tony!
I followed this guide: flushed the cache and deleted Object Cache via FTP.
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Josh
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December 1, 2017 at 8:24 am
Hi there,
I just ran a quick test and I saw no errors after selecting the purchase order option. May I ask which browser/OS were you using when you saw the errors?
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seidlitzeducation
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December 1, 2017 at 8:38 am
Hi,
The latest version of Firefox, Chrome, and Safari on MacOS Sierra.
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Josh
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December 1, 2017 at 8:46 am
Can you post a screenshot of the error please? Also, are you logged into the site or logged out of the site while selecting the Purchase Order option?
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seidlitzeducation
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December 1, 2017 at 8:57 am
It happens whether I’m logged in or not.
https://pasteboard.co/GWdfDpH.png
If I refresh the page, it goes away and lets me register. If I close the box and click Purchase Order again, it works. If I move my mouse off the box and wait a few seconds, the error disappears and I can click Purchase Order again, and it works.
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Josh
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December 1, 2017 at 9:48 am
OK I’m seeing the error if I register a second time after completing a first registration. That’s a good indication that caching is affecting this. There’s also this response header:
X-Cacheable YES:Forced
It may help to contact GoDaddy’s award-winning support and ask them if they have newer instructions on how to disable the built-in object caching.
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