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Error When Opening an Event

Posted: May 25, 2021 at 9:06 pm

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wcalcote

May 25, 2021 at 9:06 pm

Just updated one of my customer’s websites to version 4.10.11 and now the current events don’t work. I get the following error message:

Notice: WPDB AGAIN: Error “Table ‘e9t742628659302.hnptudta27sers’ doesn’t exist” while running the same method and arguments as before. Automatically attempting to fix EE Addons DB in /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2394

Fatal error: Uncaught EE_Error: WPDB Error: “Table ‘e9t742628659302.hnptudta27sers’ doesn’t exist” in /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2328 Stack trace: #0 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1002): EEM_Base->_do_wpdb_query(‘get_results’, Array) #1 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(876): EEM_Base->_get_all_wpdb_results(Array, ‘ARRAY_A’, NULL) #2 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1195): EEM_Base->get_all(Array) #3 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1132): EEM_Base->get_one(Array) #4 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(5455): EEM_Base->get_one_by_ID(‘3’) #5 /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(5396): EEM_Base->_get_column_value_with_table_alias_or_not(Array, ‘WP_User.ID’, ‘ in /var/www/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2328

Really need some help with this one pretty quick. My customer cannot get people registered for their classes.

Thanks,
Wayne.


wcalcote

May 26, 2021 at 12:22 am

Just a quick follow up. I’ve rolled back to an earlier version of Event Espresso and everything is working fine. Still, might be good to get an answer about the “Fatal Error” message for when I do update but, no hurry.
Thanks again,
Wayne.


Tony

  • Support Staff

May 26, 2021 at 7:25 am

Hi Wayne,

Do you have the error logs from when the above was thrown? If so can you send me those over? If they are larger than 10MB you can use something like WeTransfer to send it to support[at]eventespresso.com

The error is basically saying that one of your database tables doesn’t exist, yet it must otherwise EE wouldn’t function and reverting back to 4.10.10 wouldn’t have fixed it.

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