Posted: August 8, 2023 at 3:17 am
Hi, I’ve just installed the latest update and now when going to the event pages in the espresso menu I see the following error A RuntimeException was thrown! code: EE_Admin_Page – _route_admin_request – 1156 And receive a “There has been a critical error on this website” message if I try to visit the registration page. |
|
Hi there, I’m not reproducing this on my test sites, could I take a look at the site to see if I can find out what is going on with this? If so I’ll need WP-Admin and FTP credentials to add some debug code on the above methods, the stack trace doesn’t lead anywhere for this, unfortunately. You can send those over using this form: |
|
I’ve had to role the site back to a backup with 5.07 running on it to gain access to the events and registrations for them. This month is our busy period with numerous events daily running so I can’t take the site offline at the moment. |
|
ok, Please let us know whenever you’re ready to test and update to the newer version, just send us the Login details we requested. thanks |
|
I have the same issue, how do I go back to 5.07p? |
|
If you have exactly the same issue then the first thing to try is to redownload 5.0.8 and reinstall. Download it from your account page and go to Dashboard -> Plugins -> Add new -> Upload plugin. Select the .zip you just downloaded and install. WordPress should tell you there is a version already installed and ask if yo want to replace. Do so. Still the same issue? |
|
Reinstalling has solved the problem. Thank you |
|
Awesome, thanks for letting me know. I’m glad it worked for you. Any further issues just let us know. |
|
The support post ‘Error since Updating to 5.08p’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.