Hi,
Ive been using eventespresso for years now for our workshops without problems. Now we can start our workshops again and i expect a lot of traffic on my site. But i have encountered 3 problems.
1. I cant edit the messages. When i want to edit i get a critical error notification.
2. Wen i sign up it gives me a message i didn’t fill in a field, But i did! On the admin page i do get a full sign up with all the info. but:
3. The sign up messages to admin and participants is not sent. Tere is a message queued but it does not have a email attached.
Please let me know what the problem might be because we really want to start our workshop sign ups asap!
1. I cant edit the messages. When i want to edit i get a critical error notification.
To fix this we’ll need to know what the error being thrown is, the critical error message your seeing will usually log an error in your servers error logs.
Your host will usually have a section in your control panel to view those or if you look for an error_log file or similar in the root directory of your site they are often logged there.
2. Wen i sign up it gives me a message i didn’t fill in a field, But i did! On the admin page i do get a full sign up with all the info. but:
Can you link me to the event so I can take a look at this?
3. The sign up messages to admin and participants is not sent. Tere is a message queued but it does not have a email attached.
When you view the message in the queue, are there any icons in the ‘actions’ column?
Hi Tony,
switching down to PHP7 fixed everything. My Theme did required php8 but they also fixed there bugs i guess. so everything is running smoothly now. Thanks for the help and quick response.
Just to note I’ve fixed the above translation and we have a ticket to investigate the PHP8 issues within EE4 for a future release.
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