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Error on sign in, no message sent, no message editing posible

Posted: June 17, 2021 at 8:40 am


mooianders

June 17, 2021 at 8:40 am

Hi,
Ive been using eventespresso for years now for our workshops without problems. Now we can start our workshops again and i expect a lot of traffic on my site. But i have encountered 3 problems.

1. I cant edit the messages. When i want to edit i get a critical error notification.
2. Wen i sign up it gives me a message i didn’t fill in a field, But i did! On the admin page i do get a full sign up with all the info. but:
3. The sign up messages to admin and participants is not sent. Tere is a message queued but it does not have a email attached.

Please let me know what the problem might be because we really want to start our workshop sign ups asap!

Dennis

Mooianders.info


Tony

  • Support Staff

June 18, 2021 at 2:57 am

Hi there,

1. I cant edit the messages. When i want to edit i get a critical error notification.

To fix this we’ll need to know what the error being thrown is, the critical error message your seeing will usually log an error in your servers error logs.

Your host will usually have a section in your control panel to view those or if you look for an error_log file or similar in the root directory of your site they are often logged there.

2. Wen i sign up it gives me a message i didn’t fill in a field, But i did! On the admin page i do get a full sign up with all the info. but:

Can you link me to the event so I can take a look at this?

3. The sign up messages to admin and participants is not sent. Tere is a message queued but it does not have a email attached.

When you view the message in the queue, are there any icons in the ‘actions’ column?


mooianders

June 18, 2021 at 6:21 am

Hi,
Thanks for the reply,

1. I automatically get send a error log. this is what i received below:
2. https://www.mooianders.info/workshops/workshop-flower-basics-english-edition/
3. There are no icons.

Foutdetails
===========
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 90 van het bestand /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Event_Shortcodes.lib.php. Foutmelding: Uncaught ValueError: Unknown format specifier “v” in /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Event_Shortcodes.lib.php:90
Stack trace:
#0 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Event_Shortcodes.lib.php(90): sprintf()
#1 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Shortcodes.lib.php(121): EE_Event_Shortcodes->_init_props()
#2 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Event_Shortcodes.lib.php(32): EE_Shortcodes->__construct()
#3 [internal function]: EE_Event_Shortcodes->__construct()
#4 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/validators/EE_Messages_Validator.core.php(239): ReflectionClass->newInstance()
#5 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/validators/EE_Messages_Validator.core.php(133): EE_Messages_Validator->_set_validators()
#6 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/messages/validators/email/EE_Messages_Email_Registration_Validator.class.php(23): EE_Messages_Validator->__construct()
#7 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_MSG_Template.helper.php(249): EE_Messages_Email_Registration_Validator->__construct()
#8 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Message_Template_Group.class.php(342): EEH_MSG_Template::get_shortcodes()
#9 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/admin_pages/messages/Messages_Admin_Page.core.php(2579): EE_Message_Template_Group->get_shortcodes()
#10 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/admin_pages/messages/Messages_Admin_Page.core.php(2547): Messages_Admin_Page->_get_shortcodes()
#11 /home/deb123391/domains/mooianders.info/public_html/wp-content/plugins/event-espresso-core-reg/admin_pages/messages/Messages_Admin_Page.core.php(856): Messages_Admin_Page->_set_shortcodes()
#12 /home/deb123391/domains/mooianders.info/public_html/wp-includes/class-wp-hook.php(292): Messages_Admin_Page->load_scripts_styles_edit_message_template()
#13 /home/deb123391/domains/mooianders.info/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()
#14 /home/deb123391/domains/mooianders.info/public_html/wp-includes/plugin.php(484): WP_Hook->do_action()
#15 /home/deb123391/domains/mooianders.info/public_html/wp-admin/admin-header.php(102): do_action()
#16 /home/deb123391/domains/mooianders.info/public_html/wp-admin/admin.php(239): require_once(‘/home/deb123391…’)
#17 {main}
thrown


Tony

  • Support Staff

June 18, 2021 at 7:44 am

Are you using a custom translation file from our GlotPress project or the default EE translation file?

The error above is from an incorrect translation, this one to be exact:

https://translate.eventespresso.com/projects/event-espresso-4/nl/event-espresso-nl_nl/?filters%5Bstatus%5D=either&filters%5Boriginal_id%5D=22737&filters%5Btranslation_id%5D=103629

en %1$volledig%2$s die is missing the s placeholder and should be en %1$svolledig%2$s die

You’re getting an error currently because you are running PHP8, previous versions would continue to work with the above.

PHP8 likely also relates to the issue you are having with the emails.

Does your host give you the option to switch to PHP7.X? Event Espresso needs to be updated to be compatible with PHP8.


mooianders

June 22, 2021 at 12:43 pm

Hi Tony,
switching down to PHP7 fixed everything. My Theme did required php8 but they also fixed there bugs i guess. so everything is running smoothly now. Thanks for the help and quick response.


Tony

  • Support Staff

June 22, 2021 at 3:08 pm

Awesome, I’m glad that fixed it for you.

Just to note I’ve fixed the above translation and we have a ticket to investigate the PHP8 issues within EE4 for a future release.

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