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Nick
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January 7, 2016 at 2:52 pm
Hi,
I am trying to test out a new barcode scanner and I am getting the following error message in continuous scanning mode.
An error has occurred:
Sorry, but while the ticket is for a valid registration, this registration does not have access to the given date time.
I am scanning tickets for the correct event, which only has one datetime, so I am a little confused.
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Tony
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January 8, 2016 at 3:25 am
Hi Nick,
Has the ticket been scanned previously?
Can you link me to the ticket so I can take a look, if you prefer to do this privately you can email the link to support[at]eventespresso.com
(be sure to add a link to your thread so we know what it is for)
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