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Error on Barcode Scanning – No access to datetime

Posted: January 7, 2016 at 2:52 pm


Nick

January 7, 2016 at 2:52 pm

Hi,

I am trying to test out a new barcode scanner and I am getting the following error message in continuous scanning mode.

An error has occurred:
Sorry, but while the ticket is for a valid registration, this registration does not have access to the given date time.

I am scanning tickets for the correct event, which only has one datetime, so I am a little confused.


Tony

  • Support Staff

    •

January 8, 2016 at 3:25 am

Hi Nick,

Has the ticket been scanned previously?

Can you link me to the ticket so I can take a look, if you prefer to do this privately you can email the link to support[at]eventespresso.com

(be sure to add a link to your thread so we know what it is for)

The support post ‘Error on Barcode Scanning – No access to datetime’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 8 years, 3 months ago ago

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