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Andy Buck
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December 18, 2019 at 7:05 pm
Hi,
there are two ticket type here https://trauma.p2l.site/events/ed-critical-procedures-course-january-30th-2020-facems-advanced-trainees-gps-2
but when there’s no selected ticket, there’s no error appear.
I have tried to deactivate the plugins ( except the must use plugins ) but the error still not show up.
How I can fix this?
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Tony
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December 19, 2019 at 3:14 am
Hi there,
If you temporarily switch to a default theme and test again do you get the same issue?
There is a JavaScript error coming from your site’s theme, as the above notice uses JavaScript it is likely preventing it from being displayed.
You can switch themes by navigating to the above page and in the admin bar click Customize and change the theme in the customized (do not click publish or your will change the theme on your site).
If it works you’ll need to contact your theme developer and have them investigate the error being thrown.
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Andy Buck
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December 23, 2019 at 7:18 am
Hi,
I have tried to deactivate all plugins and then switch to the default theme but the bug still happened.
New info, the error notice appear only when we logged in, but when user is logged out the error notice never appear.
Also I have checked the browser console log but there’s no JS error.
When I checked, when I logged in, the EE_error js successfully called but when logged out this js file not appear on the browser debugger.
For information I use the latest wordpress version.
Is there anything I can do?
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Tony
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December 23, 2019 at 8:40 am
Hi there,
When I test this on your site, I see the error message displayed: https://monosnap.com/file/WVMkYC9zr5dKyfz1P4ltlbCcMf92DI
Which browser are you using?
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