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prgdev
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January 22, 2015 at 12:25 pm
An error has occurred:
No transaction information could be retrieved because the registration URL link is missing or invalid.
EES_Espresso_Thank_You – run – 189
http://pyramidresource.com/blog/events/2015-team-advantage-certification/
Here’s my important information:
WordPress Version:
4.1
PHP Version:
5.5.17
MySQL Version:
5.5.32
Event Espresso Version:
4.4.6.p
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Lorenzo Orlando Caum
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January 22, 2015 at 2:06 pm
Hi there,
This is likely being triggered by your caching plugin:
Please login to your WP dashboard (wp-admin). Then clear the cache for your caching plugin.
Then take a look at this tutorial for setting up no-cache rules for your Event Espresso 4 pages:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
That should correct the issue with registration checkout.
Also, please do backup your WordPress site and update to the current version of Event Espresso 4. You can view the changelog for the recent releases here:
https://eventespresso.com/wiki/ee4-changelog/
—
Lorenzo
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prgdev
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January 22, 2015 at 2:33 pm
Thanks Lorenzo .. where do I go to clear the cache?
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Lorenzo Orlando Caum
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January 22, 2015 at 4:21 pm
Hello again,
That would be done through your caching plugin (WP Super Cache) and it varies for different caching plugins.
Try WP-admin –> Settings –> WP Super Cache. Then locate the delete cached pages area and click on the delete cache button:
http://cl.ly/image/451n2B043T3H
—
Lorenzo
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