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Brandon Gannon
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May 2, 2018 at 4:34 pm
Hi,
We are experiencing an error message on our site, “An error has occurred: You need to select a ticket quantity before you can proceed.”
Do you know what’s causing this and if so, how to eliminate it?
Thanks much,
Brandon
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Josh
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May 2, 2018 at 8:03 pm
Hi Brandon,
That can be caused by caching. So if you see that error appear out of nowhere on your site, you can try heading over to your caching plugin’s settings page and clear the cache.
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Brandon Gannon
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May 4, 2018 at 11:55 am
Hi Josh,
Thank you. Our webmaster updated some plug-ins and the problem has been resolved. I appreciated the quick reply.
best,
Brandon
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