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cleopatra
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January 22, 2019 at 3:17 pm
All was well, EE3 is doing everything i need it to. I “turn it off” in the winter as i don’t take online bookings out of season. I’ve just reactivated it to setup for this summer and an error has appeared at the bottom of my website pages (but not the homepage).
https://www.celticquestcoasteering.com/contact-us/
Warning: Unknown: using touch command with binary protocol is not recommended with libmemcached versions below 1.0.18, please use ascii protocol or upgrade libmemcached in Unknown on line 0
I’ve done the standard deactivate all plugins and reactivate. It would appear that EE3 is the culprit.
Having read other threads about php7 being the issue, upgrading to EE4 could be an option but without recurring events addon, I don’t think it will fit my needs.
It’s probably something really simple/stupid to fix, but i’m stuck. I can’t use the plugin without the error on the page and need it up and running for this season. Any top tips please?
I’m using wpfastest cache and CDN (Cloudflare).
Event Espresso – 3.1.37.14.P
Wordpress Version 5.0.3
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Josh
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January 22, 2019 at 4:12 pm
Hi,
I haven’t seen that error on any of my sites that run PHP 7 with Event Espresso 3. May I ask which version of PHP 7 exactly?
Also, does the error occur if Event Espresso 3 is the only activated plugin on the site?
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cleopatra
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January 23, 2019 at 12:54 pm
System status says 7.0.31
I’ve killed all other plugins and no change.
It’s odd behaviour as the error is at the bottom of the page then when i refresh it’s gone.
I don’t think its a caching issue as i clear all caches, purge cloudflare etc, load a page and the error is there, refresh (both clearing the cache and not) and its gone.
The system is working, ee3 is doing what i want it to, its just a bit unprofessional to have the error on the website. I dont think its ee3 itself, looks like its the calendar or recurring events addon. Both of which are essential for my booking system.
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Josh
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January 23, 2019 at 1:35 pm
The error message itself indicates it’s a server configuration issue, specifically with the server’s version of libmemcached:
Warning: Unknown: using touch command with binary protocol is not recommended with libmemcached versions below 1.0.18, please use ascii protocol or upgrade libmemcached in Unknown on line 0
The EE3 REM & calendar plugins may be doing something to expose the warning, but the actionable items given are either to use touch command with ascii protocol or upgrade libmemcached. Both of these happen at the server level and are not controlled by the PHP code. In other words there’s nothing within EE3 or its add-ons that can fix this.
What you can do is contact your web host and ask them to upgrade libmemcached.
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