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dreamwoman12
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June 16, 2015 at 1:39 pm
Hello. I am getting an error 13 when I submit credit card info. Using Authorize.net as the gateway. When I view in transactions it shows it went through but than I have to manually apply the payment. How do I get where payment is automatic and I receive no errors?
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Lorenzo Orlando Caum
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June 16, 2015 at 3:54 pm
Hello, I checked this error in the Authorizenet support center:
Response Reason Text: The merchant Login ID is invalid or the account is inactive.
This error indicates you are either posting the incorrect API Login ID within your script, connecting to a server that does not recognize your account, or using an account which is inactive.
https://support.authorize.net/authkb/index?page=content&id=A415
Is this an existing Authorizenet account or a newer (recently created account)?
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Lorenzo
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