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Entering a payment for a registrant manually

Posted: June 2, 2014 at 10:27 pm

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Sue Adams

June 2, 2014 at 10:27 pm

If I receive a check in payment for someone that registered online for a conference, how do I set their registration to show that they paid. I thought I was supposed to go to transaction details, but I’ve looked and looked and can’t find the button anywhere. Thanks!


Tony

  • Support Staff

    •

June 3, 2014 at 5:32 am

Hi Sue,

When you view an individuals transaction, you should see something similar to this – http://take.ms/2HGSP

Are those buttons not there?


Sue Adams

June 3, 2014 at 7:19 am

I found it. Once I hit View transaction details, I have to click an arrow under “Transaction Details” to see the payment button.
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Status: closed

Updated by Sue Adams 10 years, 6 months ago ago

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