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Empty Tickets sent for Paypal registration automatically

Posted: May 12, 2018 at 12:43 pm

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AkramVignan

May 12, 2018 at 12:43 pm

Dear Support,

Empty Tickets sent for Paypal registration automatically.
After we checked it we resent the ticket. Then it was Ok.

Please help.

Best Regards,
Alex


Tony

  • Support Staff

    •

May 14, 2018 at 2:01 am

Hi there,

If you view the message queue on your site (Event Espresso -> Messages -> Message activity) then check the ‘first’ ticket sent (the one automatically sent when the user paid via PayPal) does the preview show the contents of the email?
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Updated by Tony 6 years, 6 months ago ago

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