Support

Home › Forums › Event Espresso Premium › Empty Tickets sent for Paypal registration automatically

Empty Tickets sent for Paypal registration automatically

Posted: May 12, 2018 at 12:43 pm


AkramVignan

May 12, 2018 at 12:43 pm

Dear Support,

Empty Tickets sent for Paypal registration automatically.
After we checked it we resent the ticket. Then it was Ok.

Please help.

Best Regards,
Alex


Tony

  • Support Staff

    •

May 14, 2018 at 2:01 am

Hi there,

If you view the message queue on your site (Event Espresso -> Messages -> Message activity) then check the ‘first’ ticket sent (the one automatically sent when the user paid via PayPal) does the preview show the contents of the email?

The support post ‘Empty Tickets sent for Paypal registration automatically’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 5 years, 11 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso