|
Stephen Pearson
|
October 8, 2014 at 7:53 pm
I had to change from WP SMTP to Configure SMTP. All my contact forms work correctly but non of the EE4 notifications or emails are being sent. Do I need to change something in EE4 after changing the SMTP plugin?
|
|
Josh
|
October 9, 2014 at 10:31 am
Hi Stephen,
I’ve not had any success with the Configure SMTP plugin. I see that it has not been updated in 3 years, and when I install it on my WP site that is running PHP 5.5 it throws a lot of errors. Along with that, my gmail account blocked its authentication.
You might try turning the Configure SMTP plugin’s debug option on, and sending a test message and check for errors.
I can recommend another plugin that allows for sending email SMTP besides the WP SMTP one that’s been kept up to date. This one:
https://wordpress.org/plugins/easy-wp-smtp/
It’s a snap to set up and I’ve tested it and can confirm it’s compatible with Event Espresso 4 and WordPress 4.0.
|
|
Sidney Harrell
|
October 9, 2014 at 10:40 am
It’s typically difficult to pin down problems with email because there are so many layers to it. EE hands the email sending off to WP. WP by default then hands it off to php, which then hands it off to whatever mail handler is set up on the server (sendmail, for example), which then sends it to the server specified in the dns record, and down the chain it goes. The only part that EE has any control over is that first link in the chain. The contact form that you are using may be skipping the WP mail function layer and using the PHP mail function directly. EE isn’t doing anything unusual in it’s use of the wp_mail function (http://codex.wordpress.org/Function_Reference/wp_mail)
|
|
Stephen Pearson
|
October 9, 2014 at 11:39 am
Thanks – So the fix was to use Easy SMTP. I am using Office 365 and required the TLS protocol which WP-SMTP does not support well. Configure SMTP was recommended by Microsoft to use on the WordPress site. Easy SMTP offers the TLS and account info required and is working with both of all the mail requirements (Contact Forms and EE4).
|
|
Lorenzo Orlando Caum
|
October 9, 2014 at 12:04 pm
Glad to hear you got this working.
Here is another option that will work:
There are transaction email services like Postmark app and Mandrill that will help ensure emails are delivered to the inbox. They are really helpful WordPress sites on shared hosting and free plugins are available:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
—
Lorenzo
|
