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Emailed Invoices showing wrong company logo

Posted: October 10, 2024 at 11:38 am

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activateyrlife

October 10, 2024 at 11:38 am

We noticed that the invoices that are sent out to our attendees has an old company logo on it. In General Settings > Company Logo, I have already uploaded the new logo (at least 3 years ago). Where do I change the logo for the invoices?


Tony

  • Support Staff

    •

October 10, 2024 at 3:51 pm

Hi there,

That will have been set in the Invoice Payment method settings.

Event Espresso -> Payment Methods -> Invoice.

If the Invoice payment method itself isn’t active, enable it to view the settings and once updated you can disable it again.

Look for ‘Logo Image’.

Either assign the correct image there manually, or set the field to be empty and update the Invoice settings, EE will then use the image from General Settings.


activateyrlife

October 11, 2024 at 11:01 am

Thank you for the quick reply, that worked great.


Tony

  • Support Staff

    •

October 11, 2024 at 11:14 am

Awesome, any further issues just let us know.
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Updated by Tony 1 month, 1 week ago ago

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