Support

Home Forums Event Espresso Premium Emailed Invoices showing wrong company logo

Emailed Invoices showing wrong company logo

Posted: October 10, 2024 at 11:38 am

Viewing 3 reply threads


activateyrlife

October 10, 2024 at 11:38 am

We noticed that the invoices that are sent out to our attendees has an old company logo on it. In General Settings > Company Logo, I have already uploaded the new logo (at least 3 years ago). Where do I change the logo for the invoices?


Tony

  • Support Staff

October 10, 2024 at 3:51 pm

Hi there,

That will have been set in the Invoice Payment method settings.

Event Espresso -> Payment Methods -> Invoice.

If the Invoice payment method itself isn’t active, enable it to view the settings and once updated you can disable it again.

Look for ‘Logo Image’.

Either assign the correct image there manually, or set the field to be empty and update the Invoice settings, EE will then use the image from General Settings.


activateyrlife

October 11, 2024 at 11:01 am

Thank you for the quick reply, that worked great.


Tony

  • Support Staff

October 11, 2024 at 11:14 am

Awesome, any further issues just let us know.

Viewing 3 reply threads

The support post ‘Emailed Invoices showing wrong company logo’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso