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Email template shortcodes

Posted: October 17, 2013 at 8:15 pm


thinkbiglearnsmart

October 17, 2013 at 8:15 pm

We have an intermittent problem where if we change the date for a class, when the email reminder goes out the original (wrong) date is sent. The shortcodes in the email templates don’t always seem to update when the date is changed. Why would this happen and what can we do to change it?

Thanks!


Dean

October 18, 2013 at 12:15 am

Hi,

Thanks for letting us know about this. The attendee data stores the event date and that seems not to be updated if the event date is changed after the attendee has registered. I will raise a developer ticket to look into this.


thinkbiglearnsmart

October 23, 2013 at 1:30 pm

Hello,

Is there an ETA on when a fix for this might be implemented?

Thanks!


Dean

October 24, 2013 at 1:11 am

Hi,

Sorry, there is no ETA currently.

The support post ‘Email template shortcodes’ is closed to new replies.

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Status: closed

Updated by  Dean 10 years, 6 months ago ago

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