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Email Registration Summary Not Being Recieved by Site Owner

Posted: April 17, 2014 at 3:36 pm

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Jim Harris

April 17, 2014 at 3:36 pm

I am getting the payment process affirmation from PayPal, but no registration information from EvenetEspresso through WordPress. This started occurring upon renewall/upgrade of EE on 3/29 of this year.


Lorenzo Orlando Caum

  • Support Staff

    •

April 17, 2014 at 3:40 pm

Hi Jim,

We have seen this happen if the send from email does not match the domain for the website.

Try the Mandrill service. It takes over sending emails from the native wp_mail function:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo
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Updated by Lorenzo Orlando Caum 10 years, 7 months ago ago

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