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Email Problem – Email sent only to one domain…

Posted: October 7, 2014 at 6:52 am

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Philipp Meier

October 7, 2014 at 6:52 am

Hello

I have a problem with automated messages. I’ve created the correct templates and my wordpress installation can send emails (i’ve tested multiple domains with the check email plugins).

When I send test emails it only works with the domain my server has and other domains are not delivered at all. Also my admin doesn’t receive emails.

what am i doing wrong here?

regards
Phil


Philipp Meier

October 7, 2014 at 7:47 am

Hello

I’m embarrassed 😉 It was moved to the spam folder by gmail. Strangly when I send email via check email plugins it goes to the INBOX.

what can I do that, the email doesn’t go to the spam folder?

regards
Phil


Tony

  • Support Staff

October 7, 2014 at 8:52 am

Check email does not contain the same type of information as EE emails. Check email plaintext and EE emails contain HTML. Doesn’t sound drastic but it often makes a difference.

Somewhere along the way the HTML email is being flagged as possible spam, just to confirm have you altered the email templates at all?


Lorenzo Orlando Caum

  • Support Staff

October 7, 2014 at 8:55 am

Try Postmark app or Mandrill:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/


Lorenzo

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