Support

August 12, 2014 at 4:08 pm

Hi,

Today I had to add a registrant manually because of a class move. Under the new class, I went under “Edit Attendee Payment Record” and tried to send a custom notification of the class move to the customer via the “Invoice/Payment Reminder”. So I clicked “Send Invoice” expecting that the sent email would show up under the Sent folder of my company email account (soccerkidsnyc@gmail.com). However, it does not, but I know the email went out because I did a quick test using myself as a fake attendee and it worked. The email I got showed the warning

“Email may not have been sent by SoccerKidsnyc@gmail.com”

Does this mean that the email wasn’t really sent out of the company email account? If not, where are copies of the sent email residing? I’d like to keep a copy of whatever is sent out.

Thanks,
Miguel