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David Kahn
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February 22, 2016 at 2:18 am
I have seen this post https://eventespresso.com/topic/event-email-need-to-personalise-sender/
and applied the changes of what i am currently facing with my event espresso registrations. However, upon checking the solution of putting a cpanel email account in the hosting, it is still showing that it is coming from email hosting client instead of just directly from the registration.
My website is jesus-festival.org. You may check compatibility there.
This is the email response:
from: Jesus Festival Manila 2016 <manila@jesus-festival.org>
reply-to: Jesus Festival Manila 2016 <manila@jesus-festival.org>
date: Mon, Feb 22, 2016 at 5:13 PM
subject: Registration Pending Payment
mailed-by: biz152.inmotionhosting.com
How to remove the mailed by. Is there another solution to do this?
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Tony
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February 22, 2016 at 2:57 am
Hi David,
So to confirm you have that email address created within your hosting control panel?
I would recommend contacting you host regarding this, the link you posted above refers to when your from and reply-to headers would look something like:
from: Jesus Festival Manila 2016 <examplecustomer123@inmotionhosting.com>
reply-to: Jesus Festival Manila 2016 <examplecustomer123@inmotionhosting.com>
The maileed-by header may be set within your hosting provider, some do not let you change it.
If you use a plugin such as Check Email to send a test email through WP, does that show the same?
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David Kahn
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February 22, 2016 at 9:01 am
I tried the plugin Send From but it still says the same. Even checked check email also.
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Tony
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February 22, 2016 at 9:11 am
That means it’s a server config issue, you would be best contacting your host and have the recommend a fix.
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David Kahn
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February 22, 2016 at 9:56 am
I have contacted the hosting and they are saying to get in touch with you. Not sure who to talk to about it.
“Thank you. I did work with our 2nd Tier in regards to the issue and it was advised to contact the plugin developer to see if the email can be sent via the plugin using SMTP vs being sent from the server.”
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Lorenzo Orlando Caum
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February 22, 2016 at 10:28 am
Hi David,
Instead of using an SMTP plugin that sends through a personal email account like Gmail, try a transactional email service like Send Grid or Postmark app as they will take over sending emails instead of the local email server from your webhost.
Both services have free tiers:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
—
Lorenzo
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David Kahn
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February 23, 2016 at 5:52 pm
hi it is still saying mailed by even if i make use of sendgrid.net
Is there any other way?
http://s21.postimg.org/fkupdvfx3/jf01.png
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Tony
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February 24, 2016 at 2:38 am
Hi David,
Event Espresso does not actually send any emails itself, what it does is pass the details for the email over to wp_mail()
wp_mail() is a core WordPress function that sets up the email for a library called PHPMailer which is included within WordPress. This basically sets up the email making sure that all of the formatting and encoding is done correctly and then it passes it into the PHP mail() function.
So its not EE that’s actually sending the emails its WordPress using your hosts mailserver. Your host is suggesting you use a plugin such as WP SMTP which is another method of ending email, however its similar to how sendmail works and will likely show the same results.
Its actually normal for emails to show the mail server they used within mailed-by header of the email, for example on one of my EE test sites I use Mandrill to send the emails, mailed-by shows it was sent from mandrillapp.com – http://take.ms/bQRVs
A tool we use at EE to create wireframes etc is Mockups, a reply I have received from them uses Amazonses to send their emails and it shows within the headers – http://take.ms/fl74H
It does not effect the reply to email address so the replies will still go your email address.
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