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EE_SPCO_Reg_Step_Attendee_Information – process_reg_step – 593

Posted: February 26, 2015 at 7:42 am

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Joe Duchesne

February 26, 2015 at 7:42 am

This error happens in the registration form. It doesn’t matter if all the fields are filled out. Please help!


Tony

  • Support Staff

February 26, 2015 at 8:27 am

Hi Joe,

Can you link me to one of your events so I can test this please?


Joe Duchesne

February 26, 2015 at 9:31 am

http://adventisthealthottawa.ca/events/cooling-the-stress-soup/

I disable the WP super cache and it seemed to have worked, though now I get that I need to reload the registration page instead…


Tony

  • Support Staff

February 26, 2015 at 9:38 am

You do not need to completely disable Caching, but you do need to exclude Event Espresso’s pages from caching, we have a guide on how to do that here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

You have secured the front end of your site so it loads using HTTPS however the admin still loads using HTTP. You’ll need to secure the admin in order for your registration to work, currently the Ajax call is being blocked due to an unsecured connection – http://take.ms/XQhSh

If you are using the HTTPS plugin you need to check the ‘Force SSL Administration’ option.

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