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Paul Doyle
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June 3, 2014 at 9:30 am
… Duplicate works fine on Event Datetimes, but not on tickets?
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Garth
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June 3, 2014 at 9:37 am
What is your process for duplicating the ticket and what happens exactly, Paul? I don’t experience any issues with duplicating and saving a ticket (video): http://www.screencast.com/t/2h1WkyUh1
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Paul Doyle
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June 3, 2014 at 10:48 am
Hi Garth. Yeah, It only happened if I do the following…
Add Multiple Datetimes
Then add Multiple Tickets
Then apply the Datetimes I need for all the tickets
Hit Save!
It seems to work for me now if I save as I go…. When I have more time I’ll try to replicate the issue.
I have a feeling that it was when I applied only some of the datetimes to some of the tickets at the end of my process… without first saving that caused the problem.
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Lorenzo Orlando Caum
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June 3, 2014 at 2:20 pm
Hi there Paul,
I’ve also done some similar testing as Garth.
Could you confirm that you are saving to a draft or publishing after making all of your edits?
It won’t autosave as you create and duplicate tickets.
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Lorenzo
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