EE4 Plugin not updating but my support license is valid

Posted: February 1, 2016 at 2:46 pm

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February 1, 2016 at 2:46 pm

When I tried updating the plugin on my website, it says that the support license is being used on another website. However, when I login to my account, I see that it does have the correct domain name.

Perhaps it’s because my site has an SSL? I found a similar forum post here:
https://eventespresso.com/topic/license-still-valid-but-unable-to-update-plugins/

Josh

Support Staff

February 1, 2016 at 3:33 pm

Hi Mike,

I reset your key, if you go to Event Espresso > General Setting in your site’s WP admin, then save, it should clear things out for you.

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EE4 Plugin not updating but my support license is valid

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