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pmoise
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May 26, 2018 at 9:52 am
Hello,
Running a website with no problem, i just installed the EE4 plugin after purchasing a licence. After plugin activation, I get a blank page on both frontend and backend. My fix was to deactivate EE plugin from the mysql database
Test was made with 17 theme to ensure no issue comes from there.
the website address is:
http://www.ssmg.pascalmoise.net/
Best regards
Pascal
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Josh
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May 26, 2018 at 10:51 am
Hi Pascal,
The blank page is usually the result of a PHP fatal error, which could be caused by a plugin conflict or the server has hit its memory limit. If you can check the server’s PHP error log that may have captured the fatal error, or you can set up WP_DEBUG_LOG to log the error. You can set up WP_DEBUG_LOG by following this guide:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
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pmoise
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May 26, 2018 at 6:33 pm
Hi Josh,
Thanks for your quick reply, looks like the memory limit was the issue.
So I can try now to understand why the calendar add-on is only showing the selector at the bottom of this page (after event list). Should see the month view…
http://www.ssmg.pascalmoise.net/liste-evenements/
Regards
Pascal
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Tony
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May 29, 2018 at 2:56 am
Hi Pascal,
It’s happening because you are using a page builder to add the shortcode, EE loads it’s assets only when it can detect they are needed but page builders can prevent the shortcode tracking for working correctly.
You can work around that by adding this snippet:
https://gist.github.com/joshfeck/5d9c88fea504c0b111c3df8f24ad25d9
To a custom functions plugin on your site, we have documentation on how to create one here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
However you’ll need to change line 7, where it has:
is_page( 'calendar' )
Change that to:
is_page( array( 1728 ) )
Which will tell EE to load the calendar assets on the page above, you can add additional page ID’s to load them on more pages, for example:
is_page( array( 1728, 1199 ) )
Loads the assets on pages 1728 and 1199
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