Support

Home Forums Event Espresso Premium EE4 not maintaining close date for tickets

EE4 not maintaining close date for tickets

Posted: May 28, 2014 at 9:56 am

Viewing 4 reply threads


anthroarts

May 28, 2014 at 9:56 am

Hello!

We have an active registration campaign running right now, and for some reason EE4 keeps resetting the sale end date for our currently active ticket to the same day as open for that ticket, rendering it unusable. I have attempted to create a new ticket as well, with similar results. Saving changes doesn’t appear to work at all.

Help!


anthroarts

May 28, 2014 at 10:16 am

So a bit more digging on this. I am able to manually edit the end date on the database, and the ticket goes live again.. as soon as I save any changes on the event page, even if I select a specific date on the end calendar, it reverts to setting start and end dates to the same thing. I can then go back and fix the database again.


Josh

  • Support Staff

May 28, 2014 at 10:22 am

Hi Aaron,

Are you currently running Event Espresso version 4.2.2? If so, this has been fixed and you can run the update to 4.2.4 which is available as a 1-click update from your WP plugins manager page.


anthroarts

May 28, 2014 at 11:05 am

Thank you Josh!

I will perform the update tonight. 🙂

Is there a way to get new release announces e-mailed?


Josh

  • Support Staff

May 28, 2014 at 1:17 pm

Hi there,

While we don’t send out emails for every release, you can use a service like http://www.changedetection.com/ and set up detection + notifications for our changelog page, which can be found here:

https://eventespresso.com/wiki/ee4-changelog/

Viewing 4 reply threads

The support post ‘EE4 not maintaining close date for tickets’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso