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EE4 – Grid & Table

Posted: December 29, 2014 at 8:16 pm

Viewing 8 reply threads


mrclarke

December 29, 2014 at 8:16 pm

I have purchase both the Grid & Table view template, currently stuck on versions 1.1p & 1.2p, respectively. I am unable to auto-date, even after I have ask for a licence reset and I have not been able to find the files on your site to do a manual update either. Can you please help?


Josh

  • Support Staff

December 29, 2014 at 9:02 pm

Hi there,

Someone from sales can help. Can you send them the transaction ID from your purchase via the Sales/Billing Question form on this page:

https://eventespresso.com/contact/


mrclarke

December 29, 2014 at 9:25 pm

Hey Josh,
Thanks I have sent the Id’s for both my purchases to the Sales/Billing contact.


Lorenzo Orlando Caum

  • Support Staff

December 29, 2014 at 9:55 pm

Hi, this should now be resolved for you. Thanks.


Lorenzo


mrclarke

December 30, 2014 at 7:32 am

Hi Lorenzo,
Not sure if my email message had reach you, but my account still doesn’t show the grid template and the table template that I do have access is still not updating..Please help


mrclarke

December 30, 2014 at 7:47 am

Update: The table template has finally upgraded, but I am still missing my Grid template..Can you please tell me when I will have access to the template which I had purchase please?


mrclarke

December 30, 2014 at 9:48 am

I spy with my little eyes….a missing addon? Come on guys I know most of us over indulge during the festive season, but this not hard to work out..I purchase an addon and now it is seemingly missing from my account profile..Can I please have it back before next Christmas? I promise to be good this year


Lorenzo Orlando Caum

  • Support Staff

December 30, 2014 at 9:49 am

Refresh your account page and it should appear.

Thanks.


Lorenzo


mrclarke

December 30, 2014 at 9:52 am

Thanks Lorenzo..you may have the day off, I think you need it.

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