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primaxstudio
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May 8, 2014 at 8:03 pm
My “custom” messages are not firing when I register users for events. The global messages are being sent even though I have selected the “Custom Templates”
Please advise!
wordpress: v3.9
EE: v4.2.3reg
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Dean
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May 9, 2014 at 12:32 am
Hi James,
Which message have you customised? Did you customise the admin, primary attendee or attendee versions or all of them?
Have you checked the modifications saved? (You need to save, before switching to another user type).
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primaxstudio
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May 9, 2014 at 12:34 am
Thanks Dean. I’m trying to ONLY send the custom Approved Message. However, “Event Registration Details” is also being sent to the registrant. I would like to only deliver my custom “Approved” message.
Thanks!
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Dean
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May 9, 2014 at 4:06 am
Hi,
The email with the subject line Event Registration Details is the Registration Approved email.
As such only one email should go out to the customer and one to the admin and one to any additional attendees.
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primaxstudio
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May 9, 2014 at 10:37 am
The Event Registration Details I could not change. I needed a custom confirmation email for different events. So, I used the “Event Approved” email and customized for each event. I do not want to send the “Event Registration Details” message.
Or did I miss somethign? Is the “event registration details” message customizable for each event?
Thanks!
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Lorenzo Orlando Caum
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May 11, 2014 at 5:26 pm
Hello,
The Event list shortcode is included in the registration approved global message template:
[EVENT_LIST]
Removing the shortcode above should remove that information from the email notification.
You can also turn off the notification by removing the email from the TO field:
http://cl.ly/image/2m3N203p223f
This will deactivate this message.
—
Lorenzo
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