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geoffmartyn
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January 25, 2016 at 9:07 am
Hi,
Would I be correct in assuming that the EE4 app (iPad / Android etc) is only compatible with EE3?
Thanks
Geoff
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Tony
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January 25, 2016 at 9:16 am
Hi Geoff,
There is no EE4 app but I think you meant EE3 apps?
The EE3 Ticketing apps are only compatible with EE3 although it is possible to use mobile devices to scan your tickets if that is what you need.
Take a look here: https://eventespresso.com/wiki/how-to-use-a-mobile-device-to-scan-ee4-tickets/
EE4 tickets work differently than EE3 and use the Ticket Scanner add-on to scan tickets, this can be done with a physical barcode/QRcode scanner, or mobile app that is capable of passing the values over to your browser.
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geoffmartyn
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January 27, 2016 at 3:48 pm
Hi Tony,
I’ve had a chance to test this now using the Barcode Scan to Web on an iPad. As far as I can see, I can get the check-in approved via the QR code scan.
On the barcode screen, I can see the name of my event and the datetime. I set the first dropdown to Continuous Scanning or Continuous Check-in only, the QR code is read and then the page refreshes, meaning we would have to then select the event again for the next attendee. Does this sound correct to you? I realise it’s got to submit the form, but would have hoped that there was some way of getting back to focus on the same event ready for the next ticket.
Then on the second and third tickets, I get an error message:
An error has occurred:
Missing required registration url link code from the request.
Thanks
Geoff
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Tony
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January 28, 2016 at 5:04 am
Within the settings for Barcode Scan to Web, what do you currently have the Scan suffix set to?
Try setting that to ‘Do Nothing’ and manually clicking the submit button when you scan a barcode. Does it work as expected then?
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geoffmartyn
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January 28, 2016 at 2:20 pm
Hi Tony,
That worked perfectly. Thank you!
Geoff
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Tony
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January 29, 2016 at 5:26 am
You’re most welcome, Geoff.
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