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standoutsites
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May 8, 2014 at 11:28 pm
The time zone for our transactions is incorrect. For example, a member purchased his ticket at 10:10AM today and the time stamp on his transaction in EventEspresso is 5:10PM… However, the WP timezone is set correctly to Los Angeles, but EE picks up the time either of the server or UTC
How can we fix this?
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Lorenzo Orlando Caum
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May 9, 2014 at 5:21 am
Hello,
Have you noticed this with other registrations as well?
Could you add a new registration (any event is fine) through the backend and let us know if you see the same issue?
WP-admin –> Event Espresso –> Events. Then hover over an event name and click on Registrations. Then click on the add new registration button.
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Lorenzo
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standoutsites
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May 9, 2014 at 9:50 am
Yes, this happens with all registrations. This is what I have discovered. When I open to review the single transaction – the time is correct. However, on the table of ALL transactions, in the column TXN Date the time is incorrect.
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Lorenzo Orlando Caum
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May 9, 2014 at 11:21 am
Hello,
I actually happened to be doing some testing on two different test sites today.
This one is for Florida:
http://cl.ly/image/1l3p1n2w1d3Q
…and this one is for Denver:
http://cl.ly/image/3s2E070x2Q3v
The dates/times in the database are stored as UTC and then they are converted based on the setting in WP-admin –> Settings –> General.
When you view your transactions in Event Espresso, are any of them correct for Los Angeles?
And if you temporarily switch to a different timezone city, do they all change to reflect that?
BTW: Sorry for all the questions, just trying to pinpoint where this is coming from.
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Lorenzo
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