We currently are using the invoice payment method to accept e-transfers. We were wondering if there is a way that once we change the status in the backend from pending to completed, that it automatically triggers the notification that should be sent to the user and the admin?
This type of addition would require custom development. Do you have a PHP developer on your team that could add this? If not, Event Espresso 4 has this feature built-in, so you could consider migrating the site to use Event Espresso 4.
I can look into this. May I ask how exactly are you changing the status in the backend from pending to completed, is that on the Edit Attendee Payment Record page or some other way?
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