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M Klaarmond
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November 1, 2013 at 4:41 am
WP 3.7.1
EE 3.35.2
New installation
registration page: http://sportcentrumhoorn.nl/event-registration/?ee=3
Hi support,
I’ve setup an event for which payment is required. I’ve tested settings but i can’t seem to figure out what’s going wrong:
After payment confirmation mails aren’t sent.
After checking the forum i’ve tried the following:
I set up a free event to test confirmation mails, that works;
I changed the general settings to send confirmation prior to payment, then mailing works.
So it seems the mailing only fails if they need to be sent after payment.
Any thoughts on this?
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Tony
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November 1, 2013 at 4:53 am
Hi,
I have just tried to run through a test registration but when I click here http://d.pr/i/CexH I am taken to sisow which is not one of our core gateways.
Is this a custom gateway?
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M Klaarmond
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November 1, 2013 at 4:58 am
That’s correct, in Holland we need iDeal online payments otherwise sales will be next to nothing. Pronamic in holland provides the gateway tools to connect to PSP’s with iDeal capabilities. The fact that they have a PSP connection for EE was decisive in choosing Event Espresso.
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Dean
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November 1, 2013 at 5:24 am
Hi,
If you are using the Pronamic iDEAL gateway, you will need to refer to Pronamic as we did not develop it nor support it.
The last mention of Event Espresso in their changelog is version 1.3.3 which mentions Event Espresso 3.1. If that is correct then they have not updated their plugin to be functional with Event Espresso in quite some time (a year or so).
We have changed some aspects of the gateway functionality in that time, including centralising the espresso_email_after_payment hook (https://eventespresso.com/wiki/change-log/#3.1.31.1)
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M Klaarmond
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November 1, 2013 at 5:44 am
Hi Guys,
Thanks for your reply, this indeed seems to be the problem. I’ll take this up with pronamic.
Regards
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M Klaarmond
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November 1, 2013 at 7:56 am
slightly off-topic: activating Mollie iDeal as a PSP following code shows up:
So instead of an image showing the iDeal logo it shows credit card logo’s..
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M Klaarmond
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November 1, 2013 at 7:58 am
Sorry, wrong code:
[code language=”html”]
[/code]
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