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tony
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March 21, 2016 at 5:12 pm
Hi guys,
First post, nice to meet you all.
So the thing is that I wanted to update EE to its newest version. However, after i clicked ‘update’, The webpage said “Automatic updates cannot be setup for an EE addon because of an error in the file. Please contact support, and include a list of EE addons recently installed/updated”.
What file was it referring to?
How do i find it and fix it quickly?
Are there any other methods for updating EE?
By the way, the current installed version is 3.1.37.6.P and my WordPress version is 4.4.2.
Thanks a lot,
Tony
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Josh
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March 21, 2016 at 7:22 pm
Hi Tony,
It sounds like your add-ons are out of date and can’t be updated using the 1-click update method. If you have an account with an up-to-date support license, you can download the latest version of the add-ons, remove the old add-ons, and install the new add-ons from your website’s WordPress Plugins page.
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tony
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March 21, 2016 at 7:34 pm
Thank you very much, Josh. I will try that.
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