Support

Home Forums Community Forum Edit Registrant Contact Info in EE4

Edit Registrant Contact Info in EE4

Posted: February 3, 2016 at 2:06 pm

Viewing 1 reply thread


Emily Ruff

February 3, 2016 at 2:06 pm

See screenshot at https://drive.google.com/file/d/0B1EoqipTflGsM0dFSm5Yb2lObUE/view?usp=sharing

One person is the primary contact for two different registrations/transactions. I’m baffled that when I edit her name, it would change the name on Both registrations.

Basically I want to change the attendee on one registration… I read that EE3 has an add-on for reassinging attendees, but we are EE4…


Josh

  • Support Staff

February 3, 2016 at 5:44 pm

Hi Emily,

What you have there is one contact, with two registrations. The system is designed to sync the one contact to all of their registrations. In order to change a contact, and have it sync to only one registration, you’ll need to capture contact info for each registration.

Viewing 1 reply thread

The support post ‘Edit Registrant Contact Info in EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso