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e ticket not ben received

Posted: June 3, 2020 at 2:04 pm

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beautifulevents

June 3, 2020 at 2:04 pm

I bought a ticket from my site to test out a ticket and the e ticket never arrived. Can you advise when it will come or do I need to hit a setting to make that happen. Also – when I go through the purchase process it asks me to select the method of payment but the Stripe logo is not there – just the clock button with a ? mark next to it.


Tony

  • Support Staff

June 3, 2020 at 2:47 pm

Hi there,

Just noting that we have received your support token request and replied directly via email.

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