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mborlongan
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April 23, 2016 at 8:14 pm
attempting to add a Question “drop down” type, when click on “add another answer option” to add value…nothing happens.
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Lorenzo Orlando Caum
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April 25, 2016 at 4:46 am
Hello,
Are you experiencing this on the latest version of Event Espresso 4?
I’ve just tested this option and it is working:
http://cl.ly/3J3L293Z3u32
Does this happen in a specific web browser?
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Lorenzo
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mborlongan
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April 25, 2016 at 5:45 am
it happens with Microsoft Edge and Chrome. It has worked when I initially set up my very first event. Now that I wanted to add a question – suddenly it does not work. Any suggestion that maybe coding has been changed? I remember that you had to create a different folder for this plug in.
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Lorenzo Orlando Caum
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April 25, 2016 at 6:06 am
Hello,
I’m on a Mac so I have Google Chrome but not Microsoft Edge. Is Chrome up to date (Chrome –> About Chrome)?
http://cl.ly/2o1g0Z14372d
I was able able to add extra question options in Google Chrome and the previous screencast was through Safari.
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Lorenzo
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mborlongan
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April 25, 2016 at 7:20 am
my Chrome and Edge are both up to date. I’m using Windows 10. This is very odd as I have tried it on 3 different PC/laptops and same situation on all. Which area should I check? It works on my first 2-3 events but suddenly it just start giving me this problem. Any suggestions? can I uninstall and re-install? if I do this do I lose all the existing events/registrants etc.? please help.
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mborlongan
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April 25, 2016 at 11:53 am
I have tried almost everything. I tried Moilla and Safari – still nothing happens. We go “live” tomorrow with our registrations. We have nearly 2000 members. This is a disaster. Perhaps we should have not considered this plug-in. Any comment?
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Josh
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April 25, 2016 at 12:08 pm
Hi there,
The coding for this feature has not changed. Can you check to see if there’s a JavaScript error on the page? Are the theme and other WordPress plugins up to date?
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mborlongan
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April 25, 2016 at 12:27 pm
All is up to date. Javascript error:
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.0
jquery.js:2
Uncaught Error: Syntax error, unrecognized expression: a.poplight[href^=#]
kindly comment.
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Josh
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April 25, 2016 at 12:40 pm
The solution outlined here applies:
https://eventespresso.com/topic/are-you-having-trouble-after-updating-to-wordpress-4-5-please-read-this-first/
In this specific case, you can go into the /wp-content/plugins/event-registration/evr_public_script.js file and change line 15 from:
$('a.poplight[href^=#]').click(function() {
to
$('a.poplight[href^="#"]').click(function() {
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mborlongan
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April 25, 2016 at 1:31 pm
no luck. I did the exact change as mentioned. cleared cache and everything.
I confirmed the change to show: $(‘a.poplight[href^=”#”]’).click(function() {
still error message:
Uncaught Error: Syntax error, unrecognized expression: a.poplight[href^=#]
what am I doing wrong?
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mborlongan
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April 25, 2016 at 1:38 pm
//When you click on a link with class of poplight and the href starts with a #
$(‘a.poplight[href^=”#”]’).click(function() {
var popID = $(this).attr(‘rel’); //Get Popup Name
var popURL = $(this).attr(‘href’); //Get Popup href to define size
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Josh
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April 25, 2016 at 2:11 pm
If you deactivate the event-registration plugin does that fix the issue?
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mborlongan
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April 25, 2016 at 2:56 pm
yes it does! we will deactivating the Event Registration plug in soon and we will switch to EE4 permanently. Issue resolved…for now. thanks.
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