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Download Event Registration Data

Posted: March 16, 2022 at 12:40 pm

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Ken Bakos

March 16, 2022 at 12:40 pm

I have two website; 1 using EE3 and the other using EE4. I can download event and registrant data with no problem using EE3; however, EE4 does not download at all.
All I get is a new page with all the data seemingly in a CVS format but no way to download the data and save it to either a Google sheet or Excel.
Some guidance would be appreciated


Tony

  • Support Staff

March 16, 2022 at 2:58 pm

Hi there,

This is usually due to an incorrect MIME type set up on the server, in short the server is sending the CSV HTML/TEXT so the browser simply displays it.

If you open a ticket with your host and ask them to add this mime type to the server:

application/ms-excel .csv

Or this may also work:

text/csv csv;

Does the file then download?

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