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Does Event Espresso issue refunds via the gateway when you delete an event

Posted: April 1, 2013 at 4:20 pm

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Robert Lindauer

April 1, 2013 at 4:20 pm

Hi all,
We need to handle refunds when a user cancels an event. Is their a way for us to issue a refund without logging into the gateway backend ? For example if we use authorize.net, does event espresso issue a refund on a purchase made through EE using Authorize.net?
-John


Josh

  • Support Staff

    •

April 1, 2013 at 6:20 pm

Hi John,

Event Espresso does not have a feature that automatically issues refunds when there’s a cancellation. This needs to be done in the payment processor account’s backend.
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Updated by Josh 11 years, 7 months ago ago

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