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Does Event Espresso issue refunds via the gateway when you delete an event

Posted: April 1, 2013 at 4:20 pm


Robert Lindauer

April 1, 2013 at 4:20 pm

Hi all,
We need to handle refunds when a user cancels an event. Is their a way for us to issue a refund without logging into the gateway backend ? For example if we use authorize.net, does event espresso issue a refund on a purchase made through EE using Authorize.net?
-John


Josh

  • Support Staff

    •

April 1, 2013 at 6:20 pm

Hi John,

Event Espresso does not have a feature that automatically issues refunds when there’s a cancellation. This needs to be done in the payment processor account’s backend.

The support post ‘Does Event Espresso issue refunds via the gateway when you delete an event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 11 years ago ago

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