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Display promo code and price paid on confirmation email

Posted: March 26, 2017 at 7:15 am

Viewing 7 reply threads


Ken Bakos

March 26, 2017 at 7:15 am

I would like to have the price paid and the promo code displayed on the confirmation email I receive when someone registers for my event.


Tony

  • Support Staff

March 27, 2017 at 8:53 am

Hi Ken,

With EE3 you can not change the admin email to include custom details.

With EE4 we designed the ‘messages system’ to allow you to alter any of the messages sent out by Event Espresso.

Looking at your site it looks like you are currently using EE3, is there a feature preventing you from updating to EE4?


Ken Bakos

March 27, 2017 at 10:54 am

Hi Tony,

I tried EE4 shortly after its release, but found it took too much time away from my core business so I switched back to EE3. Can a promo code used and the price paid be displayed on the confirmation email I receive? In short, can you provide the solution. I realize a fee is involved.

Thank you.


Josh

  • Support Staff

March 28, 2017 at 12:19 pm

Hi Ken,

It’s possible to add those for EE3 but it involves some PHP development to do so (unlike EE4 where you just use shortcodes and you can edit the email right from within the WordPress dashboard). I see that you have a few support tokens on your account and you could redeem those if that’s your plan. If you can complete the Redeem a support token form from your account page we’ll be able to work up something and add it to your site.


Josh

  • Support Staff

March 30, 2017 at 2:24 pm

Hi Ken,

Can you update the FTP account so it can access the files where WordPress is installed? The reason I ask is because the account information you sent can only access an empty directory on your server. Thank you.


Ken Bakos

March 30, 2017 at 9:06 pm

Hi Josh,

Here is the information you requested.

**REMOVED**

I will be around all day Friday if I can be of any assistance.

Thank you.

  • This reply was modified 7 years, 6 months ago by Tony. Reason: Removed details


Tony

  • Support Staff

March 31, 2017 at 3:41 am

Hi Ken,

These forums are public, I highly recommend you change the password you provided previously and submit the information using the link within your account pagehttp://take.ms/RrsTo

(Note I’ve removed the details from your previous reply)


Josh

  • Support Staff

March 31, 2017 at 11:43 am

Hi Ken,

I added a plugin to your site and activated it. Its name is “Customized Event Espresso Admin emails” and it adds the promo code (if applied) and the amount page to the admin confirmation email. If you want to keep a backup copy of the plugin you can download it here.

Please be sure to delete the temporary FTP account that has the information you posted earlier about in this topic.

  • This reply was modified 7 years, 6 months ago by Josh.
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