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Disable autorenew license

Posted: June 10, 2017 at 3:00 am

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Chuah

June 10, 2017 at 3:00 am

Hi Support,
I need confirm with client before renew EE license, how to disable to autorenew, i unable remove the credit card number

Thanks


Josh

  • Support Staff

    •

June 12, 2017 at 11:50 am

Hi Chuah,

The Cancel button on your account page will disable auto-renew:

https://eventespresso.com/wiki/understanding-your-account/#account_details


Chuah

June 14, 2017 at 12:21 am

Hi Support,
If after click the cancel button, still able to active the license back?

Thanks


Josh

  • Support Staff

    •

June 14, 2017 at 8:03 am

Hi Chuah,

You’ll need to manually renew when it’s time to renew if you click the cancel button. The license will stay active as long as it’s kept current/renewed.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 7 years, 7 months ago ago

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